Effective date: October 18, 2026
Who we are and how to contact us
Wyoming Paint and Create operates wyopaintandcreate.com to share information about our mobile painting experiences, manage inquiries and bookings, and sell event tickets and products when available. For privacy questions or requests, email contact@wyopaintandcreate.com or use our Contact page.
Information you provide
Our contact form collects your name, email address, and message. Event inquiries may also include an optional phone number, event type, preferred date and time, city or venue, estimated guest count, age ranges when children attend, and venue, setup, or accessibility requirements. Describe accommodations needed rather than medical conditions. Please do not send passwords, full payment card numbers, or other unnecessary sensitive information through forms or email.
For purchases, we collect the contact, billing, order, and attendee details needed to process the transaction and issue tickets. This can include a billing address, phone number, attendee names, ticket identifiers, payment status, and check-in status. Delivery details are collected when relevant to an available product order. Guest checkout is available; existing account holders may sign in. We also retain related correspondence, cancellations, and refund records. If you provide information for another attendee, please ensure you have permission and share this policy with them.
How we use information
We use information to answer questions, prepare quotes, arrange events, process purchases and refunds, deliver tickets, verify attendance, fulfill available product orders, send necessary service updates, maintain records, understand website use, and prevent spam and fraud. An inquiry or purchase does not itself subscribe you to a promotional mailing list. Optional promotional messages will provide a way to unsubscribe.
Services that help us operate
WordPress.com, Jetpack, and Akismet: Automattic provides our hosting, website statistics, form features, and spam protection. These services process submitted information and technical data associated with website use. See Automattic’s visitor privacy notice.
WooCommerce and Eventin: These tools manage orders, event bookings, attendee names, tickets, and attendance records within our website. Authorized business staff use these records to provide customer service and check guests in.
Square: Square processes our online card and supported digital-wallet payments and our in-person Square payments. Payment information is entered through Square’s payment tools. Our order records include transaction references, amounts, payment status, and limited card details such as the card brand and last four digits; they do not contain your full card number or security code. See Square’s customer privacy notice. A digital-wallet provider may also process information under its own notice.
Zoho Mail and FluentSMTP: Zoho handles our business email, including inquiries and transaction messages. FluentSMTP routes website emails and maintains delivery logs that can include recipients, subjects, and message contents. See Zoho’s privacy policy.
We share information needed to provide the services you request with these providers and, where relevant, a delivery provider. We may also disclose information when required by law or needed to address fraud, disputes, or security incidents. Providers may process information outside your state or country under their own privacy and retention practices.
Cookies, statistics, and checkout tracking
The site and its providers use cookies and similar technologies for functions such as sign-in, shopping carts, checkout, security, and website statistics. Technical data can include IP address, browser and device information, referring pages, pages viewed, and access times. Jetpack Stats is enabled to help us understand website traffic. Google Analytics is not currently enabled through our WordPress settings. See Automattic’s cookie policy for its cookie practices and choices.
Our abandoned-cart recovery tracking is disabled. Standard shopping-cart sessions, checkout records, and security logs may still be created as needed to operate the store, including when an order is not completed. Contact us if you have questions about an unfinished checkout or want its information reviewed for deletion.
You can manage or delete cookies through your browser settings. Blocking cookies may prevent cart, checkout, or sign-in features from working. Following our Facebook link takes you to a separate service governed by its own privacy practices. Public comments or reviews, if you choose to submit them where available, may display your name and profile image.
How long information is kept
We keep information to handle inquiries, fulfill bookings and orders, provide support, resolve disputes, and meet applicable accounting and legal obligations. Retention depends on the type of record and whether an issue or legal requirement remains outstanding. Our store does not currently apply a fixed automatic deletion period to customer and order records. Deletion requests are reviewed individually; some transaction records must be retained. Email providers, payment providers, and backups may retain separate copies under their own schedules.
Your choices and privacy requests
Email contact@wyopaintandcreate.com to request access to, correction of, or deletion of information we hold. Include enough detail to identify the relevant inquiry, booking, or order, but do not include full card numbers or identity documents unless we specifically arrange a suitable verification method. We may verify your identity before releasing or changing records. Rights and exceptions depend on applicable law, including requirements to retain certain business records. For information a provider holds independently, you may also need to contact that provider.
Children and photographs
Our online booking and inquiry forms are intended for adults. A parent, guardian, or adult organizer should make arrangements for children. Provide age ranges for planning and only the attendee information needed for the event. Contact us if a child has submitted information directly so we can review and address it. Purchasing a ticket or submitting an inquiry does not grant permission to use identifiable event photographs for promotion; photo permission must be addressed separately, including appropriate parent or guardian permission for children.
Changes to this policy
We will update this policy as our services and practices change and show the revised effective date above. Please contact us with any questions.
Cookie Settings
Use the controls below to review or change your optional cookie preferences. Essential cookies support the shopping cart, checkout, security, and your saved privacy choices. We use Complianz to manage these choices and honor supported browser privacy signals.